Reference

Privacy Policy for Your scater4d Account

At scater4d, your personal data — from account registration details to payment records across DANA, OVO, GoPay and QRIS — is handled under a clear, documented privacy framework.

Encrypted account dataDANA, OVO, GoPay & QRIS transaction privacyRight to access your recordsData deletion on requestApplies where local law permits

Explore the Lobby Read FAQ

What We Collect and Why It Matters

scater4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with scater4d, we collect the information you provide — name, email address, date of birth, and the payment method you select, whether that is DANA, OVO, GoPay or QRIS. We also record device identifiers and session logs each time you access

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the lobby, including from Bandung or anywhere else in Indonesia. This data serves three purposes: verifying your identity, processing withdrawals accurately, and detecting unusual access patterns that could indicate unauthorised use. We do not sell your personal data to third parties. Aggregated, anonymised analytics may be
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used internally to improve lobby performance. All data handling depends on local law, and where local law permits, we retain transaction records for a minimum of five years to satisfy financial compliance obligations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat — Privacy Requests

Our live chat team is available 24 hours a day, seven days a week. Start a chat from your account dashboard and select 'Privacy & Data' from the topic menu to route your request directly to our data team.

Email — Data Access & Deletion

Send a written privacy request to our dedicated data address listed in your account settings. We acknowledge all email requests within 24 hours and complete data access reports within seven working days.

Account Settings — Download Your Data

Log in, go to Account Settings, then select 'My Data' to download a copy of your stored profile, transaction history and session logs at any time without contacting support.

HOW WE HANDLE IT

Six Ways We Protect Your Privacy

Handling your personal information responsibly is not optional — it shapes how you experience every part of scater4d, from your first deposit via QRIS to your most recent withdrawal confirmation.

TLS Encryption in Transit

Every data packet sent between your device and our servers — login credentials, DANA transfer details, session tokens — travels over TLS 1.3 encryption so it cannot be intercepted on shared or mobile networks.

Cookie Control Panel

We use functional cookies to keep your session active and analytical cookies to measure page performance. You can open the cookie panel from the footer of any page and switch non-essential cookies off without affecting your ability to log in or deposit.

Account Security Alerts

Each time a new device accesses your account, we send an email notification within seconds. If you do not recognise the login, a single click in that email locks your account and triggers a mandatory identity re-verification step before access is restored.

Payment Data Separation

OVO, GoPay and QRIS transaction references are stored in a payment database that is logically separated from your gameplay records, so a data request on one dataset does not expose the other without your explicit written authorisation.

Data Retention Schedule

We keep active account data for as long as your account remains open. After you close your account, non-financial profile data is purged within 30 days; payment and transaction records are retained for five years where local law permits and then permanently deleted.

Third-Party Data Sharing Limits

We share your data only with payment processors such as your DANA or OVO provider when a transaction requires it, and with identity-verification partners when account verification is triggered. No marketing partners receive your personal information.

Your Privacy Questions, Answered

The questions below are the ones we receive most often from Indonesia via live chat and email. If your question is not covered here, open a live chat and select 'Privacy & Data' to speak with our data team directly.

We collect your name, email address, date of birth, contact number and the payment method you register — DANA, OVO, GoPay or QRIS. We also log your device type, IP address and session timestamps each time you access the lobby.

Your DANA and OVO transaction references are passed only to those payment processors to complete your deposit or withdrawal. No third-party advertiser or marketing company receives your payment data. We do not sell this information under any circumstances.

Log in to your account, navigate to Account Settings, then select 'My Data' and click 'Request Data Export'. A downloadable file covering your profile, transaction history and session records will be ready within seven working days.

Yes. Email our data team from the address in your Account Settings, quoting your account ID and the subject line 'Deletion Request'. Non-financial data is removed within 30 days of account closure; transaction records are held for five years where local law requires and then permanently deleted.

GoPay and QRIS transaction references are retained for a minimum of five years to meet financial compliance obligations. After that retention period ends, those records are permanently and irreversibly deleted from our payment database.

We use session cookies (required for login) and analytical cookies (optional, to measure lobby performance). Open the cookie panel in the site footer, uncheck analytical cookies and save your preference — this takes effect immediately without logging you out.

Contact us immediately via 24/7 live chat — select 'Privacy & Data' from the topic menu. Our data team will temporarily lock your account, investigate the access log and send you a full incident report within 48 hours.

Privacy Policy for Your scater4d Account

How to Reach Us About Your Data

Live Chat — Privacy Requests

Email — Data Access & Deletion

Account Settings — Download Your Data

Six Ways We Protect Your Privacy

TLS Encryption in Transit

Cookie Control Panel

Account Security Alerts

Payment Data Separation

Data Retention Schedule

Third-Party Data Sharing Limits

Your Privacy Questions, Answered

01 What personal data does scater4d collect when I open an account?

02 Is my DANA or OVO payment data shared with anyone outside scater4d?

03 How do I download a copy of all the data scater4d holds on me?

04 Can I ask scater4d to delete my personal data permanently?

05 How long does scater4d keep my GoPay and QRIS transaction records?

06 What cookies does scater4d use and how do I turn them off?

07 Who do I contact if I think my scater4d account data has been accessed without my permission?

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